Privacy Policy

1. Privacy Policy

1.1 Customer Information We Collect

CSH Pharmacy may collect the following information when customers use our website, mobile services, place an order, contact us, or register an account:

·       Customer name

·       Mobile/telephone number

·       Email address

·       Delivery address

·       Billing information

·       Order and purchase history

·       Prescription information where required

·       Product preferences and website interactions

·       Customer feedback, complaints and communications

1.2 How We Use Customer Information

Customer information may be used to:

·       Process and fulfill orders

·       Verify prescriptions where required

·       Arrange delivery

·       Contact customers regarding orders

·       Confirm product availability or substitutions

·       Process refunds, cancellations and complaints

·       Provide customer support

·       Improve our website, services and customer experience

·       Maintain transaction and regulatory records

·       Prevent fraud, misuse and unauthorized transactions

·       Send promotional communications where the customer has opted in or where permitted

1.3 Protection of Customer Information

CSH Pharmacy takes reasonable administrative, technical and organizational measures to protect customer information against unauthorized access, alteration, disclosure, loss or misuse.

Access to customer information is restricted to authorized personnel and service providers who require such information to perform their assigned functions.

1.4 Sharing of Information

CSH Pharmacy does not sell or commercially trade customer personal information.

Information may be shared only where reasonably necessary with:

Authorized delivery/courier partners

Payment-service providers

Law-enforcement authorities where required by applicable law

1.5 Customer Rights

Customers may contact CSH Pharmacy to request correction of inaccurate information or to raise concerns regarding the handling of their personal information, subject to legal and regulatory requirements.