Prescription Policy

Prescription Policy

5.1 Prescription Medicines

Certain medicines may only be supplied against a valid prescription from an appropriately qualified healthcare professional, as required by legal DRAP’s law.

Examples may include certain:

·       Antibiotics/antimicrobials

·       Prescription-only medicines

·       Controlled/restricted medicines

·       Medicines requiring special monitoring

·       Other products designated as prescription-only by the relevant authorities

·       The exact requirements may vary according to applicable law and regulatory classification.

5.2 Prescription Verification

Where a prescription is required, CSH Pharmacy may request a clear and valid prescription containing appropriate information.

Our pharmacist may verify:

Medicine name

Strength and dosage form

Quantity

Directions for use

Prescriber information

Prescription date/validity

Patient information where required

CSH Pharmacy may contact the customer or prescriber for clarification where necessary.

5.3 Restricted/Controlled Medicines

CSH Pharmacy will comply with applicable requirements concerning controlled, narcotic, psychotropic and other restricted medicines.

Such medicines may require:

Valid prescription

Additional documentation

Pharmacist verification

Quantity limitations

Record keeping

Additional regulatory requirements

CSH Pharmacy reserves the right to refuse an order where legal or regulatory requirements cannot be satisfied.

5.4 Pharmacist Approval/Refusal

A CSH Pharmacy pharmacist may refuse, hold or modify fulfillment of an order where:

The prescription is invalid or unclear

Required information is missing

The medicine is legally restricted

There is a concern regarding inappropriate supply

The quantity appears inconsistent with the prescription

The prescription cannot be verified

Applicable law or professional standards prevent dispensing

The pharmacist's decision regarding lawful dispensing will take precedence over an online order request.